As Dane Bowers would say, “Won’t you stop bugging me?” (…one for the kids there!)
New group for any eagle eyed users that spot a bug in the app, something not where it should be, or any general feedback you think we need to know about (good, bad - anything!)
Lots of you have been doing this already with the most recent releases - and with more updates coming soon, we’d love your help
So please feel free to post here, including your device model and operating system and I’ll make the team aware.
@Fran, one of our awesome Product Managers may pop in from time to time to keep you up date on what’s fixed, being fixed or anything upcoming.
If sharing screenshots, please be careful not share any personal information.
If you have a question about your account (rather than the app) please continue to use the usual help@dozens.com or the live in-app chat.
Here’s a fairly major one. I don’t know whether it is specific to my account or a wider impact.
With the new add or remove buttons for the savings account both are greyed out if you don’t have a positive balance in the current account. I’ve had to deposit funds into my current account to enable a transfer out of savings. I am obviously not sure if that has fixed it for good or whether I will need to do that again to withdraw.
Hi Peter! I’m a product manager here at Dozens, and we’re working on fixing this screen formatting issue as we speak. We’re going to start testing the fix this week and we will let you know once it’s resolved! Thanks for pointing it out
Hey @gobber! Can I just clarify your bug: when you have £0 or minus balance in your current account (Spend), then both your + - buttons in the Grow section are deactivated even if you have funds in there? Also, please can you confirm your device and OS? Thanks
