It’s coming! The Dozens move from Mastercard to Visa and also to Clearbank, is already happening behind the scenes.
I’m in the process of approaching a few of you directly, but I also wanted to give members of this group (who are regular participants) a possibility to volunteer to take part in the final testing.
I will collect a list of those who are interested (if any), but the final group will need to be very limited so I can manage it. However, I also want it to be varied enough (in terms of devices, OS, parts of the country, etc.) that it is useful.
I would be particularly keen to hear from women as we generally have lots of men taking part here but I do not want to introduce any undue bias in the testing if I can avoid it, and to also better represent our more diverse customer base.
I can’t yet guarantee I can get you on, but I certainly wanted to ask if you were interested?
This test will involve issuing you with a new card to test as much as you can. It will appear in your existing app for now, but we may get you to update this too in time. This will be happening in the next few weeks.
I must point out that it will still be a test group, and although we have done our internal testing, we are still on the lookout for more issues, so while we need you to have a balance on the account, there is a chance that there might be issues accessing this balance from time to time (if you are in the test group only).
Are you happy to take this risk? We promise you we will look after your money!
Priority will be given to:
- Those with existing ‘Spend’ balances
- Active account users who have experience of the app (so can spot changes)
- Those who may have tried various features (roundups, bonds, invest, etc.)
If selected, we will ask you to join a private group to share this feedback with us as quickly and fully as possible. I am afraid I will only be accepting a very few people as this is a limited trial for me to manage and share with the internal developers.
If you are not selected, it is not a reflection on your account usage, but rather on limited numbers.
If you would like to take part, send me a PM to let me know, and please include:
- Your mobile OS & device details (not your number, just what type of phone you use)
- You approximate location in the UK
- Some details of what elements of the app you have actively used in the last few months (even if you don’t currently hold a balance)
I may need to get further details from you if you are invited so as to match up with your Dozens account, but I won’t need that until later, so pleases keep that private, as usual!
I’ll let everyone know if they’ve been selected or not as soon as I can, probably next week, and the dates we will be doing this (it will be a short, but busy period)