I realise it has come to be expected for startups to say “we are working hard behind the scenes” and “things are coming soon”, and you can be excused for when you hear these words.
However, this is absolutely true in this case - and here’s some evidence I thought you would be interested in.
Dozens is working on some important changes to the way we work in order to bring you the very best and most useful features and services.
In June we announced that we were partnering with ClearBank who will be working with Dozens to bring you Direct Debits, Standing Orders and more. Now we can also announce that we have a truly exciting partnership with Visa to reduce our reliance on multiple third-parties.
You can read more about this in our latest blog post:
For the time being, nothing changes.
You can continue to use your card and app as normal, but over the next couple of months we will be in regular contact with all customers to tell you about all the benefits this will bring you, and let you know what changes we will be making to deliver these.
…and since you are about to ask, … yes, it will mean a new card (still the same but with a few changes), but we will share much more specific details when the time is right.
In the interim, if you have questions, I will do my best to answer them for you here
I’m a big fan of Visa, its terms and guides are so much more logical than Mastercard, it means less confusion. It’s also much easier to deal with from a business point of view as I’m sure you will find out over time.
From a consumer point of view, its definitely more widely accepted in some countries, especially the African continent, although obliviously that is changing constantly to be more in line with multiple acceptance.
Also Visa is working at technology at a remarkable pace, with different programs operating around the world.
The Visa Zero liability program is also more enforced that the equivalent Mastercard one.
So from a customers point of view, Mastercard or Visa people won’t notice a difference, but from the background point of view there is a big difference.
Yes, that sort of issue will be consigned to the bin ( )
There should be news on that very soon, but I won’t promise anything until I’ve tested it in person.
I’ll see what I can do
We were never working directly with Mastercard, so it isn’t really fair to compare, but we are working directly with Visa and there are many advantages to this, so we’re very excited about what this could mean not just for existing processes, but any new developments too.
I’m flattered you think my choice had anything to do with it - though I have to admit I am quite excited to see the cards with the new logo.
Both cards will be replaced as we will need to change not only the design details on the card, but your card and account numbers as well. However, don’t worry, these will continue to work for the moment and we will be in touch once the replacement process is underway.