Hi @anon61865945 I can see you’re new to the Community - welcome!
Sorry to hear about this. We released a new update last week, so it may may that you don’t have the latest version of the app - can you delete and reinstall the app to see if this helps?
Actually spoke too soon, it started doing the same thing or it appears to load the app but all the predictions say £0 and the app is completely unresponsive.
I’ve not long had this phone, and I’m very particular with what I install, so it shouldn’t be a problem with the phone
Hi @anon61865945 Ah, sorry to hear this. We’ll need to look in to your specific account so that Tech can check this. Please could you join us on Live chat within the app?
I’ve made the service team aware that you’ll be getting in touch. I’ll keep an eye on it too.
If anyone else has a similar issue, please do let me know!
@OwerdnA@anon61865945 I’ve raised this again with our product team, I’ll let you know if they need any more information which I can ask on here. If you have time, please do contact our customer services (they’ll be aware that i’ve asked you to do this) so we can look at each of your individual accounts and do save any screenshots you may have! Thank you.